Privacy Policy

Elegant Dreams Pilates Centre ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book classes, purchase packages, attend workshops, or participate in our teacher training programs.

Information We Collect

• We may collect the following information:

• Full name

• Phone number

• Email address

• Date of birth

• Emergency contact details

• Health or medical information voluntarily disclosed to us

• Payment and transaction records

• Attendance and booking history

• Website usage information

How We Use Your Information

• Your information may be used to:

• Manage class bookings and appointments

• Process payments and package purchases

• Deliver workshops and teacher training programs

• Contact you regarding bookings or schedule changes

• Provide customer support

• Improve our services

• Comply with legal obligations

• Send promotional communications where permitted

Health Information

• Any health information voluntarily provided by you will be treated confidentially and used only for the purpose of ensuring safe participation in our classes and programs.

Photography & Video

• Photographs and videos may be taken during classes, workshops, events, and teacher training programs for educational, posture analysis, marketing, and promotional purposes.

• Participants may request not to appear in marketing materials by notifying us in writing before participation.

Sharing of Information

• We do not sell or rent your personal information.

• Information may only be shared with:

• Payment processing providers

• Booking software providers

• Professional advisors

• Government authorities when legally required

Data Security

• We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

• However, no online system can guarantee absolute security.

Your Rights

• You may request to:

• Access your personal information

• Correct inaccurate information

• Update your contact details

• Withdraw marketing consent

• Request deletion where legally permissible

Third-Party Services

• Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Changes to This Policy

• We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

Elegant Dreams Pilates Centre

Phone: +6017-579-7391

Email: hello@elegantdreamspilates.com